Transport was included from the hotel and I was chauffeur driven to the spa. The spa as you walk upstairs is impressive - wooden flooring and partitions, rattan deco, nice flowing curtains, locker to keep your things and the settee across the work area where you sip the hot herbal tea while waiting for the masseur.
My feet was washed, massaged and patted dry while and after soaking in the warm water with rose petals. Really a nice relaxed feeling, before the next treatment, I requested the masseur to take some pictures but she was not comfortable with the camera. Didn't matter and I didn't want to push either. Next was the massage which I thought was a bit odd. As far as I know from the spa treatments I've experienced before (Jentayu Spa, Chakras Centre, Chi Spa Penang & Tanjung Wellness Spa Malacca) massage is always the last. I tried to reason out with the masseur but she insisted that's how they do it at this spa.
Anyway, I didn't want to waste my time talking to her and laid down. The one hour massage wasn't anything superb though she knew what she was doing.
Next was the body mask, followed by the facial and after the face mask, a 20 minutes interval before she returned to wash/cleanse off my body and face.
The manager came by and after speaking my mind, she agreed I pay half the price. Of course an apology was thrown in which didn't really matter to me. On the way back to the hotel, the person who drove me wanted to know how I felt about the spa treatment. Well, when you are angry, its just human nature to cough out everything. He offered a free dinner but I refused.
Certainly another not a good memory just like the previous at Tanjung Wellness Spa.