Monday, October 14, 2013

Jurlique Concept Store - (Murray Street, Perth)

I have been going up, down, in and out of Murray Street countless times for the one week I've been in Perth (Ms Maud HotelMs Maud Restaurant, Western Australian Museum and San Churro). Murray street indeed is the buzz street  - shopping, food haven, watering holes and really action packed with lots of people from evening till late night. On Fridays and Saturdays, all jammed up with traffic and party goers. Partying for me over and done many years ago, basically, I have been eyeing the Jurlique store. So, on the last day before leaving Perth, I walked into the store hoping to buy a product or two. Jurlique by the way is one of Australia's notable skincare products which uses the best in organic and bio-dynamic ingredients to deliver quality skin care products. 

When I walked in, the only and one Chinese female staff was with another customer. She looked at me and continued with trying her best to convince the customer by going over and over about the products placed on the table they were at. I thought I should give her time to finish up, meanwhile I captured some shots.  

At once the staff hurriedly came up to me because she seemed concern about the picturing, so, I calmly explained that it is my hobby. She then left me alone, but I waited for 15 minutes hoping she attend to me.  

However she seemed not at all interested in closing sales, in fact, completely ignored me while the bored customer kept looking at me. While I was rather disappointed because I badly wanted to buy something, on the other hand I was glad I didn't spend. But gone with the wind the reputation of Jurlique for hiring a staff with wrong attitude. 

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  1. At least you saved your money as she didn't talk with you .

  2. I hate when sales staff behaves in such manner... Good that u dibt buy anything from such a shop...

  3. I won't even posted any of this if i were you,
    i guess your a humble, honest and too generous....

  4. Nava,taking pics must have sent a wrong signal to SA.Most shops here do not encourage it.But ignoring a customer is definitely rude.

  5. Clciks were wonderful .Sometimes they behave that way .But why is they say its customer service right.!!! poor serice.

  6. I love Jurlique's products and this is such a fine store. I wish there's one closed by to my place. :)

  7. Wow loved this stuffs and post Navs <3

  8. I always find it so difficult and complex to choose the right product. Such treatment sounds quite outrageous especially coming from an established brand. Perhaps its their own arrogance and a reflection of their poor corporate value about customer that leads to such behaviour rather than your costume or intent.


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