Thursday, November 29, 2012

Tanjung Wellness Spa - Philea Resort (Malacca, Malaysia)


Before I walked from Philea Resort to Malacca Butterfly & Reptile Sanctuary (Part 1 & Part 2), I called Tanjung Wellness Spa. Made an appointment for the "Tanjung Dream" package.The person I spoke to took down the details eg. name, chalet no and time of appointment. I then came back from the sanctuary, rested for a while and called for buddy service to go over to the spa. Not possible to walk for by 6.40pm, it was already dark. Neither did I know how to get there. 

I arrived 10 minutes earlier and waited. No one was at the reception area. After 10 minutes or so. the staff came out from the room behind. I told her about my appointment. Next thing I knew is that my appointment was not listed in their appointment book. The staff kept harping over and over. Sort of politely telling me to leave. I almost lost it. Until smoke almost came out of my ears. Fuming I tell you!!!
I refused to budge. Another therapist came by. And more drama for both were more interested in discussion among themselves. While again giving me hints to leave. It went on for another 30 minutes. I just stood there. Finally one of them agreed to start my treatment. Over the lame excuse there's no other customers for the day. She then offered a drink. From those she mentioned, I opted for hot lemon grass. I almost lost my patience for she said that drink is not available. Mmm!!! What a mad behaviour. Giving choices and then saying don't have??? Any way I didn't want any drink and followed her to the treatment room. 

My treatment consisted of a floral foot-bath, detox floral bath and lastly full body aromatherapy massage.


I couldn't take pictures. You know lah. How to when I am trying to relax despite being angry. The therapist agreed when I asked. Depressing to see how the pictures turned out. Seemed like I was in alien space.  
Massage was over, I got dressed and returned to the reception to settle my bill. And they actually served me the lemon grass drink.Wonder where it flew from?? I drank, paid RM344.95 (30% discount for staying at Philea Resort) and left. Back to my chalet, I couldn't and wouldn't stop complaining to my friends. About the fumble of not jotting down my appointment, the attitude of the staff and the story behind the drink. And let me point blank say that nothing so great about the spa treatment. Obviously the attitude of the staff sort of reflected on how she did her job. Really pathetic and not worth the money.   

I've been to other spas and I know what to expect. This one is definitely a flop. Chi Spa in Rasa Sayang will remain as the number 1 on my list.   

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9 comments:

  1. My sister is spa fan, Looks like very relaxing.

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  2. :( my body is aching and I need a good massage..

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  3. What a relaxing atmosphere :)

    Cheers
    Choc Chip Uru

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  4. Such a relaxing place. Good place to rest and relax

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  5. I love this place look's great!! i never been here but this place really attract me to go there!! :)

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  6. What a disappointment! Sorry it wasn't just fabulous :( You can come to the Ritz here for the ULTIMATE experience

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  7. So sorry about your disappointment! I would've been unhappy too.

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  8. Hmmmm that is such bad attitude! I would have just stormed off and made my complain.

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